Support

Open the app, go to Settings, and cancel there. You keep access until the end of the period you have already paid for, and you are not billed again. There is no notice period and nothing to phone.

If you subscribed inside an iPhone or Android app instead of on the web, that subscription is managed by Apple or Google: iOS Settings, your name, Subscriptions; or the Google Play app, Menu, Subscriptions. Ask us and we will point you at the right screen.

Yes. Within 14 days of a purchase, email us and we refund it in full, no reason needed and no deduction for what you used. The detail, including your statutory right of withdrawal, is on the refunds page.

In the app: Settings, then Privacy and data, then Delete my account. It is immediate and irreversible, and removes your email, password, subscription record, credits and tracker entries from our servers. Your CV profile lives on your own device, so clearing your browser data removes that copy too.

Deleting the account does not cancel a subscription bought through Apple or Google. Cancel that separately first.

Not unless you ask us to. By default your CV and profile stay on your device. When you run an audit, a rewrite, a cover letter or an interview, the text goes to the AI provider for that request, and we do not keep it afterwards. How long the provider itself keeps it is set by its terms, not by us; the privacy policy says what we know.

Settings has an optional profile backup, off until you turn it on, which keeps a copy of your profile so you can restore it after clearing a browser or changing device. Turning it off deletes that copy. The full picture, including who the providers are, is in the privacy policy.

Settings shows your balance, what each action cost, and the full history. Plan credits refill each period and do not roll over; pack credits do not expire while your account is open. Trial credits expire with the trial.

Because the claim needs a figure your CV never gave, and RezoCV will not invent one. Replace it with the real number, or reword the bullet. This is deliberate: an invented metric is the fastest way to lose an interview you would otherwise have passed.

No, never. It prepares every document and lays the answers out ready to copy. You paste them into the employer's own form and press Apply yourself.

Use "Forgot password" on the sign-in screen and we email a reset link that works for 30 minutes. If you originally signed in with Google, keep using the Google button; you can also set a password through the same reset link, which gives the account a second door.

Write to support@rezocv.com and say what you expected and what happened instead. If you can, include the build stamp from the bottom of Settings: it says exactly which version you are on and saves a round trip.